FAQ2016-10-18T01:25:26-04:00
Is my credit card information secure?2016-10-18T01:25:42-04:00

Credit Card Processing

You can shop at CCGmodels.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

  • Industry leading encryption hardware and software methods and security protocols to protect customer information.

  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

CCGmodels.com is registered with the Authorize.Net Verified Merchant Seal program.

Secure payments by PayPal

You can also choose to checkout with PayPal and your payment for this purchase will be processed securely by PayPal. Here are some of the ways that PayPal keeps your information secure:

  • We use industry-leading encryption and fraud prevention tools.
  • We don’t share your financial information with the merchant.
  • We send you a confirmation email when you make a payment.

Want to get even more from PayPal?

When you sign up for a PayPal account, you get the same industry-leading security we use to process all our payments and these advantages:

  • You can pay easily and securely with your bank account or credit card at thousands of online stores.
  • You don’t need to dig out your credit card every time you pay. You save your details in your PayPal account so you don’t have to enter them again and again.
  • PayPal offers buyer protection on eligible transactions for up to the full purchase price plus original shipping charges.
Can you setup and/or manage my website?2014-10-14T10:56:56-04:00

Of course! We love setting up new websites as well as managing the content beyond completion. Send us an email and let us know what you’re looking to have done and we can get started!

How do I get involved with future CCG Models projects?2016-10-18T01:25:43-04:00

If you are a model, photographer, make-up artist, hair stylist, graphic designer or anyone else who wants to contribute in a unique way to a future CCG Models project feel free to send us a message on our contact page. Be sure to fill it out as completely as possible and let us know what you’re looking for.

How does a sponsor contact you about working together?2016-10-18T01:25:43-04:00

We love working with everyone. Send us a message on our contact page with your information and we’ll get back to you as soon as possible.

Do I need a PayPal account to order from the CCG Models store?2014-10-14T10:53:01-04:00

No. You can use secure credit card processing through Authorize.net. If you would like to use PayPal instead, it can process credit cards without having a PayPal account. Simply go through checkout, select the PayPal option listing credit cards and on the next page select “Don’t have a PayPal account” instead of logging into an account.

What options do you have for shipping?2016-10-18T01:25:43-04:00

We use the United States Postal Service for both domestic and international shipping. If you do not see a shipping option that you would like, feel free to send us a message on our contact page and we’ll see what we can do.

What if my package is lost or damaged?2016-10-18T01:25:43-04:00

Every product sent out is inspected for quality assurance. If the package is lost or damaged in shipping, please contact whomever you chose for delivery. The United States Postal Service customer service page can be found HERE. The USPS phone number is 1-800-ASK-USPS® (1-800-275-8777).

Can I return a product?2014-10-14T10:52:46-04:00

Due to the nature of the products, all sales are final and returns are not accepted.

How Do Pre-Orders Work?2014-10-29T16:11:57-04:00

We take pre-orders for very special product launches. Pre-orders sometimes come with the opportunity to receive exclusive reward packages that are not offered at any other time. Because the products and reward packages are made per order, all pre-orders are final and cancellations are not accepted at any time.

Go to Top